Xradar Guarantee Scan Accuracy

March 17, 2021
At Xradar™, we're so confident in our technicians' ability to scan with accuracy, that we guarantee you will not hit an unforeseen target whilst following our guidance*.

We will guarantee that the results of our scan will not lead to damaging an unforeseen target… or we will pay for the repair, up to the value of $10,000*

Technicians that join Xradar™ enrol in the Xradar University™. The Xradar University™ is a comprehensive and challenging training programme that all technicians are required to complete before they can lead scanning projects. 

Concrete scanning is an unregulated industry with off the shelf GPR products available that anybody can use. Our team members are concrete imaging specialists with backgrounds in geophysical surveying and engineering. The Xradar University™ then puts our technicians at a level which sets them aside from other companies, and allows us the confidence to be able to guarantee the quality of our scans.

Xradar™ reduce concrete scanning errors to less than 1%, compared to the 25% typical for the scanning industry. Our dedicated team use the most advanced technology in the industry to scan and map the position of underground objects, allowing you to cut and core safely.

If you’d like to know more about our training processes and methods, then please get in touch with our team who will gladly discuss with you in depth. If you’d like to know more about the services and methods we specialise in, then please head to our service and methods pages for further detail.

* Subject to the limitations set out below, Xradar BC Inc. / Xradar Canada Inc. (“Xradar”) will guarantee that no damage to embedded objects within a concrete structure will occur whilst core drilling in the location recommended by Xradar’s Summary Report. In the event of damage occurring, Xradar must be notified immediately and an internal investigation permitted to take place. Should Xradar’s internal investigation determine that the damaged embedded object could have been identified or was misidentified by Xradar, Xradar will pay for the repair of the damaged object only, up to a maximum cost of CAD10,000. If the core drilling was completed in an inappropriate location or outside of the scan boundary, each as specified in the Xradar Summary Report, or any limitations or instructions set out in the report or otherwise communicated by Xradar were not followed by the core drilling contractor, Xradar will have no obligation to pay for the repair of the damaged object and this guarantee will be void. Xradar reserves the right to independently investigate and determine, acting in good faith, whether the guarantee is applicable and will advise the client as to the findings. For greater certainty, except as expressly set out above, the services provided by Xradar will be governed by, and subject to the limitations set out in, Xradar’s terms and conditions and any other agreements entered between Xradar and the client.