The Challenge
Pandora’s nationwide upgrade program required scanning services at over 60 Pandora stores, all operating during regular business hours. Each store’s schedule, access constraints, and layout presented unique logistical challenges. Our technicians needed to complete each scan in a live retail environment, ensuring minimal disruption to operations and store customers. Maintaining consistency in data quality and communication across several cities (while optimizing travel and timing) was crucial to keeping timelines and budgets on track.
Scope of Work
- Service Provided: Concrete scanning for safe anchoring locations.
- Scan Area: Minimum 5’ x 5’ per site.
- Depth Requirement: Clearance to a minimum of 4" to safely accommodate 2" anchors.
- Project Locations: 60+ Pandora stores across Canada.
Objective: Ensure every store’s back-of-house installation area was scanned safely and consistently.
Our Solution
To deliver consistent results, Xradar coordinated a multi-location schedule that grouped store visits by logical driving routes. This efficient planning minimized travel time and cost while keeping all appointments aligned with store opening hours. Each project day began at 10 a.m. to coincide with store operations, and technicians remained in direct communication with store managers to coordinate access and minimize disruption.
Our technicians, trained through Xradar Academy, maintained a professional on-site presence, equipped with clean and professional gear, marking scans with clean tape, and scan zone stickers, to clearly define and communicate safe areas. Clear communication and standardized reporting ensured that every location received the same level of accuracy and detail and Xradar’s guarantee.
Methodology
Each scan was completed using Xradar’s advanced GPR analysis methods (analysis of the radar's amplitude, phase, and shape). The technicians performed systematic free-hand scans, verifying scan zones to a minimum depth of 4 inches to ensure safe drilling into the concrete. Consistent workflows and reporting formats were maintained across all sites, verified through internal quality checks to ensure accuracy and consistency nationwide.
Findings/Results
Xradar successfully scanned all Pandora locations within the client’s timeframe, providing same-day reports for safe fixture installation. This project highlighted Xradar's effective standardized processes and national coordination, ensuring safety, consistency, and cost-efficiency across multiple provinces. Our precise planning, clear communication, and consistent delivery enabled Pandora's teams to proceed confidently, demonstrating Xradar's reputation for reliability, accuracy, and professionalism in multi-site scanning across Canada.
